YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: https://www.azstatejobs.gov/jobs/child-support-specialist-intermediate-remote-options-arizona-united-states-various-statewide-d9b69c4d-1c12-43a3-8b72-09d6b33391a8
The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Child Support Specialist Intermediate. This position is responsible for performing the full-range of journey level child support case management duties associated with child support activities; providing services to custodial and non-custodial parents to establish paternity, establish orders, review orders for modification based on economic circumstances, and enforce orders for support.
Essential Duties and Responsibilities include but are not limited to:
- Locate absent parents to collect and enforce child support obligations/payments.
- Review and analyze case files.
- Determine appropriate legal actions to be initiated; prepare and file pleadings for court actions (e.g. contempt petitions, wage assignments, etc.).
- Interview individuals who are parties to the case.
- Collect child support for distribution to the applicant or state.
- Collect pertinent documents and information; draft correspondence.
- Communicate with various judicial jurisdictions.
- Assist in on-the-job training and provide technical assistance to subordinate level staff.
Knowledge in:
- Strong understanding of case management principles and techniques.
- General working knowledge of legal documents and procedures; court and legal system processes.
Skills in:
- Excellent communication skills (both oral and written).
- Experience in maintaining and organizing a high-volume caseload.
- Proficient in computer software applications, i.e. Microsoft Office applications and Google tools.
- Proficient in automated information and case management systems.
- Use of interviewing techniques to obtain information.
- Experience collecting or recovering expenses, repayment, fees, or obligations.
Ability to:
- Learn automated systems, the Arizona Child Support Services case management system, manual and automated enforcement tools, and interfacing databases.
- Multi-task and thrive in a fast-paced, performance driven environment.
- Meet performance measures and data reliability goals.
The ideal candidate for this position will have:
- One-year experience as a Child Support Specialist in Arizona State Service or the equivalent in another jurisdiction. Any combination of training and experience that meet the knowledge, skills, and abilities (KSAs) may be substituted.
- Case management; investigative research and analytical ability; court order interpretation; collections experience.
YOU MUST APPLY TO THIS LINK TO BE CONSIDERED: https://www.azstatejobs.gov/jobs/child-support-specialist-intermediate-remote-options-arizona-united-states-various-statewide-d9b69c4d-1c12-43a3-8b72-09d6b33391a8